Youth and Family Services


Anyone (such as a provider, teacher, or family member) can make a referral to the services listed below (CBHC, YMCI, CCS, ICC, IHT, IHBS).

  • COMMUNITY BEHAVIORAL HEALTH CENTERS (CBHC) provide timely access to mental health and substance use disorder (SUD) treatment on an urgent and ongoing basis. [more]
    • CBHCs provide mental health and SUD services, routinely and/or urgently, on weekdays from 8 a.m. to 8 p.m. and on weekends from 9 a.m. to 5 p.m. (except holidays).
    • CBHCs offer individual therapy, group therapy, medication management, care management, and other services to meet the needs of each individual.
    • Services are offered onsite, as well as via telehealth and in the community.
    • Find your local CBHC provider here.

  • YOUTH MOBILE CRISIS INTERVENTION (YMCI) is a behavioral health emergency service for youths ages 0 through 20. YMCI can be contacted when an individual is having a crisis and needs help right away. [more]
    • YMCI staff will meet with individuals onsite at the YMCI location, in the community (including homes, schools, shelters, etc.), or via telehealth.
    • YMCI is available 24 hours per day, 7 days per week, 365 days per year.
    • YMCI is available in every town in the Commonwealth.
    • Find your local YMCI provider here.

  • INTENSIVE CARE COORDINATION (ICC) * is a care planning service for youth under the age of 21 who have serious emotional and behavioral needs. [more]
    • ICC coordinates care when a youth is receiving or needs multiple services. Services may come from mental health providers, state agencies, and/or special education.
    • ICC teaches families and caregivers how to support the youth and coordinate the services and supports the youth needs.
    • ICC will help the entire family create social support systems.
    • Find openings for this service.

  • IN-HOME THERAPY SERVICES (IHT) * works with the whole family to help youth under the age of 21 with social, emotional, or behavioral challenges. [more]
    • A team provides intensive family therapy for the whole family, not just the youth.
    • IHT sessions take place in the home or a community setting, such as school or childcare.
    • Services are available 7 days a week, 365 days a year.
    • This service does not include Applied Behavior Analysis (ABA).
    • Find openings for this service.

  • IN-HOME BEHAVIORAL SERVICES (IHBS) * helps youth under the age of 21 who have challenging behaviors that interfere with everyday life. [more]
    • A team of providers create plans to address specific behavior challenges. These issues could happen at home, school, childcare, and other community settings.
    • The team works closely with the family and caregivers so that they learn how to use the behavior plan across different settings.
    • This service does not include Applied Behavior Analysis (ABA).
    • Find openings for this service.
* These services belong to the Children's Behavioral Health Initiative (CBHI).
To use the services listed below, the youth must already receive Outpatient Therapy, In-Home Therapy, and/or Intensive Care Coordination. A referral must come from one of those services.

  • FAMILY SUPPORT AND TRAINING (FS&T) * is provided by Family Partners, who are parents or caregivers with “lived experience” of caring for youth under the age of 21 with special needs. [more]
    • FS&T educates, supports, and coaches the parent/caregiver on how to be an effective advocate for their child.
    • Family Partners help parents/caregivers learn to work with the youth’s service systems.
    • Parents/caregivers will also learn about community supports.
    • Find openings for this service.

  • THERAPEUTIC MENTORING SERVICES (TM) * pairs a youth under the age of 21 with an adult mentor. The mentor works with the youth to build and improve their social, communication, and life skills. [more]
    • One-on-one support or coaching helps the youth with problem-solving, social skills, communication, or conflict resolution.
    • The mentor will practice new skills with youth in a safe setting. The practice helps them learn how to use skills in the “real world”.
    • Find openings for this service.
* These services belong to the Children's Behavioral Health Initiative (CBHI).
To use the service listed below, no referral or appointments are needed.

  • OUTPATIENT WALK-IN/OPEN ACCESS (OA) means same-day appointments. [more]
    • An outpatient program holds a period of time open so a person can walk in or be seen via telehealth without an appointment.
    • OA may be used for intake, psychiatry appointments, group meetings, or individual therapy.
    • Find openings for this service.

  • BEHAVIORAL HEALTH URGENT CARE provides access to treatment the same day or next day from request. Access to treatment is also offered during some night and weekend hours. [more]

In order to receive the service below, the youth must have a diagnosis of Autism Spectrum Disorder.

  • ABA - APPLIED BEHAVIOR ANALYSIS helps caregivers improve or change the behaviors of their child under the age of 21 with Autism. [more]
    • The youth must have a diagnosis of Autism Spectrum Disorder.
    • A Licensed Applied Behavior Analyst (LABA) provides ABA services. They work with a behavior technician/paraprofessional to develop a behavior plan.
    • The LABA and behavioral technician work closely with the youth and caregiver to help them use the plan in their daily life.
    • Find openings for this service.

For more information about the services below, please contact the Massachusetts Behavioral Health Helpline at 833-773-2445 or on their website.

  • INPATIENT MENTAL HEALTH SERVICES is the most intense level of psychiatric care for individuals who post significant danger to themselves or others. [more]
    • Services happen in a 24-hour, secure hospital setting.
    • Treatment includes group and individual therapy and educational activities.
    • Individuals have their medication reviewed and are watched for safety.
    • There are specialty units for adults, adolescents, and children.
    • Find openings for this service.

  • INTENSIVE COMMUNITY-BASED ACUTE TREATMENT (ICBAT) is a voluntary, intensive service for youth having a behavioral health crisis. [more]
    • ICBAT is the same as CBAT, but more intense.
    • Youth are evaluated more often by staff.
    • ICBAT may be used as an alternative but not a step-down to inpatient services.
    • Find openings for this service.

  • COMMUNITY-BASED ACUTE TREATMENT (CBAT) is a voluntary service for youth having a serious behavioral health crisis. [more]
    • Services include medication monitoring, nursing, psychiatric assessment, case management, therapy, and discharge planning.
    • CBAT services happen in a secure group setting.
    • Youth are supervised 24 hours per day, 7 days per week.
    • Find openings for this service.

  • TRANSITIONAL CARE UNIT (TCU) is a voluntary service for youth 18 and under. These youth no longer need intensive care in a CBAT or ICBAT but still require support for behavioral or emotional needs. [more]
    • Services include clinical transition and stabilization work necessary for return to community and school settings.
    • Services include medication monitoring, psychiatric assessment, case management, therapy, and discharge planning.
    • Find openings for this service.

  • COMMUNITY CRISIS STABILIZATION (CCS) is a voluntary alternative to psychiatric hospitalization that occurs in a community setting. CCS programs designed for children under 18 (Youth CCS, or YCCS) are available. [more]
    • CCS is staffed by mental health professionals, including nurses, social workers, mental health counselors, and peers.
    • CCS is available 24 hours per day, 7 days per week, 365 days per year.
    • Find openings for this service. To find services for children, please choose CCS from the Select Service dropdown menu and enter an age between 0 and 17 in the Specify Age field.

In order to receive the services below, the youth must have a Substance Use Disorder diagnosis and a minimum age of 13.

  • YOUTH STABILIZATION SERVICES (YSS) is a medically-monitored substance use disorder service for adolescents and transitional age youth up to the age of 21. [more]
    • YSS is provided 24 hours per day.
    • YSS includes help with withdrawal and intensive substance use disorder treatment in the same setting.
    • Individuals also receive psychiatric consultations and nursing care.
    • Find openings for this service.

  • RESIDENTIAL REHABILITATION SERVICES (RRS) ASAM Level 3.1 support individuals who have substance use disorders and/or a mild mental health disorder. Services help individuals transfer to integrate back into the community. [more]
    • RRS is a 24-hour structured supportive program that happens in a home- like setting in the community. It provides support, education, counseling, and help from recovery specialists.
    • Programs are available for:
      • Adults ages 18 and older;
      • Adolescents, transitional -age youth, and young adults;
      • Families; and
      • Pregnant and post-partum women.
    • RRS provides access to medications for physical, behavioral health, and substance use conditions.
    • Find openings for this service.

  • CO-OCCURRING ENHANCED RESIDENTIAL REHABILITATION SERVICES (COE-RRS) ASAM Level 3.1 support individuals with both a substance use disorder and a moderate to severe mental health. [more]
    • COE-RRS is a 24-hour program that happens in a home-like setting within the community. It provides support, education, counseling, and help from recovery specialists.
    • Programs are available for adults ages 18 and older.
    • COE-RRS provides access to medications for physical, behavioral health, and substance use conditions.
    • A part time registered nurse oversees medication administration and compliance.
    • The individual receives interactive therapy from the program staff.
    • Find openings for this service.

  • STRUCTURED OUTPATIENT ADDICTION PROGRAM (SOAP), also known as Intensive Outpatient Program (IOP), is a short-term, intensive day and/or evening substance use disorder treatment service. It is for individuals who do not need 24-hour care. [more]
    • Individuals get help with withdrawal management. Services include case management, education, and counseling.
    • Individuals can stay in the community, work, or school. They can continue being part of their family life while getting treatment.
    • SOAP is available for adolescents and adults.
    • Find openings for this service.

  • Visit Substance Use Disorder for additional substance use disorder services for young adults.



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